About Us and Return Policies
It started as a young mom's dream in the spring of 2013. Challenged with the dearth of available clothing for her fashion-forward, yet practical taste, Chana Loschak set to work. What started out as a hobby with one pencil skirt burgeoned into a full blown fashion line, and soon enough, Teela NYC was born.
With the stylish yet realistic parent in mind, Teela NYC consistently creates designs that please the eye and sensibilities of child and parent alike. Much attention is given to detail and craftsmanship, creating a superb, reliable product that never fails to deliver, season after season.
Parents have come to rely on Teela NYC as their go-to brand that simply "works" for their children. Tasteful, comfortable, fashionable, and good quality. That is the Teela promise.
Placing online orders:
Please note that all orders will ship within 3-4 days from the time it is ordered.
If an order is placed over the holiday season, sale season or busy season, orders can take longer to leave.
If an item is missing from the order, Teela NYC will ship the rest of the order. If items in the order are FINAL SALE, we cannot take back an item due to another item being out of stock.
While we hope you love your product, if you are not satisfied for any reason, and the item is not final sale, please return packages within 3 days from date the package was received to:
35 Hampton Place
Brooklyn, NY 11213
PLEASE NOTE: ONLY FULL PRICED ITEMS MAY BE RETURNED. SALE ITEMS ARE FINAL SALE AND MAY NOT BE RETURNED.
If an item is eligible for a return, and the total order kept is under $150 for orders shipped within the USA, the $6.5 charge will be deducted from the return. Orders over $150 within the USA will have free shipping.
Returns can take up to 10 days to process from the date the scan shows arrival at our return location.
Thank you for shopping with us!